Shipping Policy

At Witty Rabbit, we aim to provide a seamless and reliable shipping experience for all our customers. Please review the details of our shipping policy below to understand how we handle orders, shipping costs, delivery times, and related queries.

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification once your order has been shipped.
• During high-demand periods, processing times may be slightly longer, but we will communicate any delays to you via email.

• We offer the following shipping options based on your location:
• Domestic Shipping (Within India):
• Standard Shipping: Estimated delivery time is 3 - 7 business days.
• Express Shipping: Estimated delivery time is 2 - 5 business days.

• Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
• You can use the tracking number to follow your order’s progress via our shipping partner’s website.

While we strive to ensure timely delivery, shipping times may be delayed due to unforeseen factors beyond our control, such as customs clearance delays, natural disasters, or carrier issues. We will keep you updated if any significant delays occur.

If your package arrives damaged or is lost in transit, please contact our customer service team at contact@wityrabbit.com within 15 days of receiving the damaged item or the expected delivery date for lost items. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund where applicable.

Please ensure that all shipping information is accurate before submitting your order. We are not responsible for delays or lost packages due to incorrect or incomplete shipping addresses. In the event of an error, please contact us immediately so we can attempt to resolve the issue before shipping.

You may request changes or cancellations to your order within 24 hours of placing it. Once an order has been processed for shipping, it cannot be modified or canceled.

For information on returns and exchanges, please refer to our [Return and Exchange Policy].

If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer support team at contact@wityrabbit.com. We're here to help!