FAQ

Order
Exchange/Return/Cancellation
Shipping & Delivery
Sign up & login
Payments Methods
Coupon Code
Miscellaneous
1) How can I place an order on Witty Rabbit?
2) How will I know my order has been confirmed?
3) How can I track my order?
4) Why is my order not showing in my account?
5) I missed the delivery attempt. What should I do?
1) How do I cancel an order before it is shipped?
2) Can I cancel an order after it's shipped?
3) Are there any cancellation charges?
4) What happens to the coupon if I cancel my order?
5) When will I get my refund?
6) Can I exchange or return products if they don’t fit?
7) How do I create a return request?
8) How do refunds for returned items work?
9) Will discounts apply on exchange orders?
10) Can I exchange a product for a different one?
11) What if the product I want to exchange is out of stock?
1) Do you deliver all over India?
2) How long does delivery take?
3) Do you ship internationally?
4) What do I do if my shipment has been tampered with?
5) My order has been shipped but hasn’t been delivered even after 10 days. What should I do?
6) When will my order be shipped?
1) How do I create my account?
2) I forgot my password. What now?
1) What payment methods do you accept?
2) Are there any hidden charges?
3) My order wasn't confirmed, but the amount was debited from my bank account. How do I proceed?
4) What if I hit the refresh/back button while making a payment?
1) How do I apply a coupon code?
2) Can I use more than one coupon on a single order?
3) Why is my coupon code not working?
4) Can I re-use a coupon if I cancel the order?
1) Do you have any discounts for first-time buyers?
2) Can I order through WhatsApp, Instagram, or Facebook?
3) Do you offer gift wrapping?
4) Do you take bulk orders?
5) Do you offer customizations or monograms?
6) How do I contact Witty Rabbit for collaborations?
Order
1) How can I place an order on Witty Rabbit?
2) How will I know my order has been confirmed?
3) How can I track my order?
4) Why is my order not showing in my account?
5) I missed the delivery attempt. What should I do?
Exchange/Return/Cancellation
1) How do I cancel an order before it is shipped?
2) Can I cancel an order after it's shipped?
3) Are there any cancellation charges?
4) What happens to the coupon if I cancel my order?
5) When will I get my refund?
6) Can I exchange or return products if they don’t fit?
7) How do I create a return request?
8) How do refunds for returned items work?
9) Will discounts apply on exchange orders?
10) Can I exchange a product for a different one?
11) What if the product I want to exchange is out of stock?
Shipping & Delivery
1) Do you deliver all over India?
2) How long does delivery take?
3) Do you ship internationally?
4) What do I do if my shipment has been tampered with?
5) My order has been shipped but hasn’t been delivered even after 10 days. What should I do?
6) When will my order be shipped?
Sign up & login
1) How do I create my account?
2) I forgot my password. What now?
Payments Methods
1) What payment methods do you accept?
2) Are there any hidden charges?
3) My order wasn't confirmed, but the amount was debited from my bank account. How do I proceed?
4) What if I hit the refresh/back button while making a payment?
Coupon Code
1) How do I apply a coupon code?
2) Can I use more than one coupon on a single order?
3) Why is my coupon code not working?
4) Can I re-use a coupon if I cancel the order?
Miscellaneous
1) Do you have any discounts for first-time buyers?
2) Can I order through WhatsApp, Instagram, or Facebook?
3) Do you offer gift wrapping?
4) Do you take bulk orders?
5) Do you offer customizations or monograms?
6) How do I contact Witty Rabbit for collaborations?
WhatsApp Chat WhatsApp Chat